Shipping policy
Shipping Policy
Thank you for shopping with Clover & Ide. Each of our products is thoughtfully handcrafted in small batches to ensure exceptional quality and freshness.
Processing Time
Orders are typically processed and shipped within 2–5 business days. During periods of high demand, seasonal promotions, product launches, or holidays, processing times may be slightly longer. Customers will receive a shipping confirmation email with tracking information once their order has shipped.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on the destination and selected shipping method. Delivery times are estimates provided by the carrier and begin once your order has been shipped.
Typical delivery times within the United States:
-
Standard Shipping: 3–7 business days
-
Expedited Shipping: 2–3 business days (where available)
Please note that delivery delays caused by carriers, weather, or other circumstances beyond our control are not the responsibility of Clover & Ide.
Wholesale Orders
Wholesale and bulk orders may require additional processing time. Estimated production and shipping timelines will be communicated directly to wholesale customers.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges for reshipment.
Lost or Damaged Packages
If your package arrives damaged, please contact us within 5 days of delivery and include photographs of the package and products. If a package is lost in transit, please contact us and we will work with the carrier to investigate the issue.
International Shipping
At this time, Clover & Ide primarily ships within the United States. If international shipping becomes available, rates and delivery estimates will be displayed at checkout.
Questions
If you have any questions regarding your order or shipping, please contact us at cloverandide@gmail.com and we will be happy to assist you.